Telesign

Connect Telesign to SMS — coming soon; Norbix cannot send through Telesign yet.

Telesign offers a global SMS API used for verification and engagement messages.

Cloud has no screen for this yet. On Add New Integration the Telesign card shows COMING SOON, the note Sending SMS through Telesign is not supported yet. and a turned-off Connect button, and Norbix refuses every send and every test through Telesign (CM-ERRORS-SMS-005, Sending SMS through Telesign is not supported yet. Use Twilio or the Fake provider.). To send SMS today, use Twilio, or Fake SMS (Test Me) for practice. The settings below can already be saved with the SDK, the CLI or the API.

The Telesign card is not connectable yet.

Get your credentials

1. Sign in to the Telesign portal.

2. On the dashboard copy the Customer ID and the API key.

3. Pick a sender: a number in E.164 format or an alphanumeric name where allowed.

Connect it in Cloud

Where: SMS → Integrations → Add New Integration → Telesign — Connect is turned off for now.

The form exists in Cloud and opens only by its address, /projects/<project>/sms/integrations/new/telesign; it starts with the note Sending SMS through Telesign is not supported yet. An integration saved there (or from code) stays in the integrations list with SENDING NOT SUPPORTED YET, can be edited and deleted, and is not offered on campaigns, trigger actions or template tests.

Field	Required	What it does	Example
Customer ID	yes	Names your Telesign account; paired with the API Key.	00000000-0000-0000-0000-000000000000
Sender	yes	The number or alphanumeric name the SMS comes from.	Acme
API Key	yes	Secret; encrypted on save and never shown again.	your-telesign-api-key
Integration Name	yes	The name in your integrations list.	Telesign production

The Telesign form, opened by its address.

Test and set as default

Test integration answers Test failed with Sending SMS through Telesign is not supported yet. Use Twilio or the Fake provider., and the integration is not offered as a sender, so setting it as default has no use yet. See Test an integration and Set an integration as default for the flow once Telesign goes live.

Common errors

Message	Cause	Fix
Sending SMS through Telesign is not supported yet. Use Twilio or the Fake provider.	Every send or test through Telesign today.	Use Twilio or Fake SMS (Test Me).
Secret is not provided (CM-ERRORS-SECRETS-001)	An update without the secret fields.	Send every secret again on each save.
Required	An empty field on the form.	Fill every field.

Do it from code

const { id } = await norbix.hub.notifications.saveSmsIntegration({
  integration: {
    provider: 'Telesign',
    integrationName: 'Telesign production',
    isEnabled: true,
    customerId: '00000000-0000-0000-0000-000000000000',
    fromSender: 'Acme',
    apiKey: 'your-telesign-api-key',
  } as any, // the TS type knows only the shared fields
});

norbix hub notifications sms integration save --integration '{"provider":"Telesign","integrationName":"Telesign production","isEnabled":true,"customerId":"00000000-0000-0000-0000-000000000000","fromSender":"Acme","apiKey":"your-telesign-api-key"}'

The client setup is on the SMS page. API: Save Sms Integration